Reviews

Frances has been the BEST realtor one could ask for when buying a home for the first time! She was extremely kind, encouraging and trustworthy with everything my husband and I needed in this process. She made sure we were well taken care of and we had no issues! I would recommend her to anybody looking to purchase their first home or even those looking to buy another one!! We absolutely LOVED working with her!!

This was my first time buying a home and Frances made this process very easy for us. She is extremely reliable and will go the extra mile to get your questions and concerns addressed and resolved. She treated me and my wife like family making sure we had everything we needed. I would definitely recommend her to ANY individual looking to get on the market.

Check out all the agents you want, but you will never find another one as wonderful as Frances Capriglione. Making the decision to sell my home was very hard and emotional for me and I needed just the right person to understand and make the process as easy as possible. Frances knew just the right approach to take to showcase my home in the best possible way to attract buyers and soothe my nerves in the process. Never doubt that this woman gives 110% to the sale of your home. By the time you are done with the whole process you will feel you have had the very best of agents who looked out for your interests.

If you’re looking for a buyers agent who treats you like family, Frances is that one!!! My wife and I were referred to her by my colleagues who had just bought their home, and now we know exactly why they couldn’t stop raving about her.

From day one, Frances showed up for us. I’ll never forget our first showing. It was pouring rain, the house had no gutters, mud was everywhere, and here comes Frances, IN HEELS, walking through it all like it was nothing. No rush, no complaints just fully focused on making sure we saw every part of that home. That moment told us everything we needed to know: she’s committed, she’s real, and she’s about her clients.

Frances is the perfect mix of mama bear and a sweet soul. She bends over backwards to make sure you’re comfortable, informed, and taken care of. She over-communicates with every form of communication (call, text, and email). She made us feel like we were her only clients, even though we know she has others.

Lastly, she’s got love for the whole family. Our kids absolutely adored her. She’d bring them little gifts, hug them up every time, and even showed up after we closed just to drop off more presents. Who does that?! Frances does.

We’re so thankful for her heart, her hustle, and how she made this journey feel special from beginning to end. If you’re buying a home, go with Frances you won’t regret it. She’s a gem!

Frances was referred to me by a Newport News agent named Shirley Hammond. Frances was not like every other agent who just wants to sell you a house. Frances guided me through the process of purchasing my first home. Being a first time home buyer I had MANY questions that Frances did not hesitate to answer. My overall experience with Frances was amazing and I would refer her to anyone who is buying a home.

What an amazing experience I have had with Frances Capriglione! She represented me in selling my house and purchasing a new one. She is a rockstar! I was scared and overwhelmed with everything. She kept in constant contact with me and held my hand during the entire process. She was my cheerleader and kept me going! Even after the sale, she has been keeping in touch and making sure that my new house is everything that I dreamed of. I'm so impressed with the way she has rolled up her sleeves, pitched in, and taken so much off of my plate! She stayed on top of everything and advocated for me. I could have never made this big move without her! I highly recommend her!!

We were so lucky to land Frances as our buying agent! We haven’t had the best track record working with Realtors, but Frances cleared any doubts we had and made our purchasing experience top notch! She’s friendly, punctual, knowledgeable and her communication was spot on! We feel she’s more than a realtor now! Thanks a million Frances Capriglione!

Frances was amazing from start to finish. We came to her with prior bad experiences using realtors and she completely changed our view on realtors. She was on top of every aspect of the contract and closing. Was always helpful and professional. So thankful for the opportunity to work with her and her team.

Our home purchace experience went very smoothly thanks to Frances. She was with us every step of the way. She was extremely knowledgeable and was always looking out for us. Very trustworthy. Her service, professionalism and efforts were outstanding. She has even checked on us several times after closing. I put her in my friend category now too!

Frances is a fantastic realtor, and we cannot recommend her enough. Our house sale was extremely complex, as we were moving to another country many time zones away. She helped guide us through the entire process, making sure we got everything important done before we left. When we were out of the country, she handled every detail with the house: meeting contractors, handling questions and issues, and navigating payments. The sale went through without any delay, and we felt comfortable leaving the house in her hands while we were gone. Frances was incredibly kind, professional, responsive, and understanding during the process, and if we end up back in Richmond, we’d be happy to use her again!